The Process
Casa del Paw is a local business, but we don't like to rush things, especially with new clients.
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Although we strive to accommodate every furry friend in need, we want to be transparent about our process. For new clients, we may not always be able to guarantee immediate availability, especially for emergency bookings. We need to screen and vet our clients. However, for those who have completed The Process, we do our best to accommodate your needs whenever possible.
01.
Phone Screening and Availability
02.
Verification of Vaccine Records
03.
Meet & Greet
04.
Quote for your Fur Baby
05.
Welcome to Casa del Paw ! <3
01
Phone Screening and Availability
The process begins with an initial phone screen. We'll discuss the size of your dog, drop-off and pick-up times, dining and relief routines, whether or not the dog has been spayed or neutered, and of course, if she/he has any special needs, such as medication. You'll also be requested to provide the veterinarian office with the current vaccination records. All these factors play into the pricing for your pet or service animal, but any initial quotes offered may change depending on the holidays, or other negative circumstances that we encounter throughout the process.
02
Verification of Vaccine Records
We take the health and safety of every pet entrusted to us seriously. As part of our process, we will reach out to the veterinarian office you've designated or verify the records you've provided to us directly. Because health and hygiene is a two-way street, all dogs are expected to be up-to-date on their:
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vaccines
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flea & tick prevention
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and heartworm prevention.
03
Meet & Greet
Once all the preliminary arrangements are in place, we'll schedule a meet and greet session. This gives us the perfect opportunity to ensure compatibility between our services and your beloved fur baby. We believe in creating the ideal environment for your pet's comfort and happiness, and this initial meeting allows us to ensure we're the perfect fit for your furry family member.
04
Quote for your Fur Baby
After the meet and greet or shortly thereafter, you'll receive a personalized quote for your pet's first stay. It's important to note that our pricing is determined by various factors, such as our current availability, holiday periods, the specific services requested, and any additional requirements tailored to your pet's individual needs. Our pricing is crafted to show our commitment to giving your furry friend the best care possible, tailored just for them.
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You will receive your own portal and account via email to complete some paperwork and request services based on your quote in the mobile APP or Online.​
05
Welcome to Casa del Paw!
Congratulations on completing the process! We can't wait to welcome you and your furry friend to their new home away from home!